24-7 Hour "hotline" (423) 643-2400   [service brochure]   

[contact]

       Regular service and maintenance of equipment is a concern to all manufacturers. That's why Tennessee Rand is committed to providing knowledgeable customer service and field service technicians who function as an extension of your organization.
      Customer service representatives are available worldwide, each day, at (423) 664.7263 or the 24-7 Hotline: (423) 643-2400 to answer your questions or to schedule one of our qualified field service technicians for an on-site visit.
      Whether you are planning a routine shutdown or experiencing an issue that needs immediate attention, Tennessee Rand will get the job done. In addition to our regular equipment support services, we offer other services to our customers such as part design / development assistance and production and equipment analysis services.

ROBOT PROGRAMMING
• ABB, Fanuc, Kuka, Motoman, Nachi, OTC/Daihen, and Panasonic.
• Update or optimize your current programming to improve cycle times.
• Add automation to non-automated systems.
• New installs – New programming, Welding, Material Handling, Arc, Resistance,
  Laser Welding or Cutting, Dedicated Machines, Machining Centers and others.
CONTROLS PROGRAMMING
• Update or optimize your current programming.
• Programming experience using: A-B, GE Cimplicity, Omron, Mitsubishi and others.
• Specialized HMI programming for diagnostics and Vision Systems.
RESISTANCE / MIG WELDING
• Weld schedule setup and optimization.
• In House Weld destruct testing including cutting and etching.
PREVENTATIVE MAINTENANCE
• Replace and recalibrate servo motors. (Robot and Positioner)
• Replace drive cards, servo packs, I/O cards either in house or at your facility.
• Refurbish weld equipment, ground leads, and torches.
• Calibrate positioner.
• Fine tune coordinated motion systems.
• Software upgrades.
• PM all cables and connectors in the system.
• PM electrical components in the system.
• PM Tooling.
• Update Safety Circuits and equipment.
• Shutdown / Changeover Technical Support.
FARO ARM / CMM SUPPORT
• CMM and quality reports can be done in house using our Starrett CMM with a
  measuring size of 48” X 80” X 40” or at your facility Tooling verification using
  our Silver series Faro Arms.

ISO 9001:2000 Certified / Full compliance with NQA-1 1989
INDUSTRY LINKS

 Sales@TennRand.com    Ph: 423.664.7263   Fax: 423.664.7264    702 Moccasin Bend Rd. Chattanooga, TN 37405
© 2007 Tennessee Rand Inc. All rights reserved.